Can I send a friend to pick up my child(ren)?

Josh Bobbermen

Yes, you can, but they MUST be registered as a contact on your account. If they are not on your account, then they are not registered to pick up your child(ren).

However, we understand life happens, so in the event you need to send someone who is not registered on the account to pick up your child(ren), then quickly jump onto your account and add them as a contact:

  • Name & last name
  • Relationship to child
  • Date of birth
  • At least one phone number, ideally the mobile number
  • Home address
  • Allocate permissions for this person

Refer to our Guide for Families – How to Make a Booking: Step by step guide.

Adding a contact to your account