How do I cancel a booking?

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  • You can cancel a booking online up until 11:59 pm the night before the session start.
  • For any ‘on the day’ bookings or cancellations, please contact the venue directly via the phone number listed on the venue’s page.
  • In the event of a medical illness, please email a medical certificate to info@teamkids.com.au before the charge date to receive no charge for the date’s session.
  • Cancellations made within 48 hours of the session starting will incur the normal fee.
  • There are no charges for cancellations made before the deadline.

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